Terms of Service

Welcome to Halora. These Terms of Service govern your access to and use of our website and services. By visiting our website or purchasing from us, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

General Conditions

Halora reserves the right to refuse service to anyone for any reason at any time.
You may not use our products or services for any illegal or unauthorized purpose.
You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the website or its content without written permission from Halora.

Product Information & Use Disclaimer

All product descriptions, images, and information are provided for general informational purposes only.
Our skincare products are not intended to diagnose, treat, cure, or prevent any medical condition.
Results may vary from person to person.
Customers are responsible for reviewing ingredient lists and conducting a patch test before use.
Halora is not liable for allergic reactions, skin sensitivities, or misuse of products.

Orders & Payments

All prices are listed in [local currency] and are subject to change without notice.
We reserve the right to cancel or refuse any order at our discretion, including due to pricing errors, stock availability, or suspected fraud.
Payment must be received in full before orders are processed and shipped.

Shipping & Delivery

Delivery times are estimates and not guaranteed.
Halora is not responsible for delays caused by courier services, customs, weather conditions, or other factors beyond our control.
Once an order has been shipped, responsibility transfers to the customer.

Please refer to our Shipping Policy for full details.

Returns, Refunds & Exchanges

Refunds and exchanges are subject to our Refund & Exchange Policy.
For hygiene and safety reasons, opened or used skincare products are non-returnable.
Halora reserves the right to refuse returns that do not meet policy conditions.

Accuracy of Information

We make every effort to ensure product details and website content are accurate. However, Halora does not guarantee that all information is error-free, complete, or current. We reserve the right to correct any errors without prior notice.

Intellectual Property

All content on this website, including text, images, branding, logos, and design, is the property of Halora and may not be used, copied, or distributed without permission.

Third-Party Links

Our website may contain links to third-party websites. Halora is not responsible for the content, policies, or practices of these external sites.

Limitation of Liability

To the fullest extent permitted by law:

Halora shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Use of our products and website is at your own risk.

Indemnification

You agree to indemnify and hold Halora harmless from any claims, damages, losses, or expenses arising from your use of the website or violation of these Terms.

Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of South Africa, without regard to conflict of law principles.

Changes to Terms

Halora reserves the right to update or modify these Terms of Service at any time. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

Contact Information

For questions regarding these Terms of Service, please contact us at:
haloraskin@yahoo.com