Privacy Policy

At Halora, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

Information We Collect

When you visit or make a purchase from our store, we may collect the following information:

Full name
Email address
Shipping and billing address
Phone number
Payment details (processed securely by third-party payment providers)
Order and purchase history
IP address and device information (for security and analytics)

We only collect information that is necessary to process orders and improve your shopping experience.

How We Use Your Information

Your information may be used to:

Process and fulfill orders
Communicate about your order or inquiries
Provide customer support
Improve website performance and user experience
Prevent fraud and unauthorized transactions
Send promotional emails (only if you opt in)

We do not sell or rent your personal information to third parties.

Payment Security

All payment transactions are handled by secure, third-party payment processors. Halora does not store or have access to your full payment details, such as credit card numbers.

Sharing Your Information

We may share your information only with trusted third parties necessary to operate our business, including:

Payment processors
Shipping and courier services
Website hosting and analytics providers

These parties are required to keep your information confidential and use it only for the intended purpose.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us:

Remember user preferences
Analyze website traffic
Improve functionality

You can choose to disable cookies in your browser settings, though some features of the site may not function properly.

Data Protection & Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.