Find answers to common questions about our shipping process
We partner with trusted courier services to ensure your order arrives safely and on time. The specific courier may vary based on your location and the size of your order.
Shipping costs are calculated at checkout based on your location and order size. We offer free shipping on orders over a certain amount. Check our shipping policy for current rates.
Processing time is 1-2 business days before shipment. Standard delivery typically takes 3-10 business days.
Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on the courier's website or through the tracking link provided in your shipping confirmation.
Yes, we ship to select international destinations. International shipping times and costs vary by location. Additional customs fees may apply depending on your country.
If your package is delayed beyond the estimated delivery date or appears to be lost, please contact our customer service team. We'll work with the courier to locate your package or arrange a replacement.